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Technical Business Development Managers (LSP Program)

Location: Waltham, MA; San Mateo, CA; Europe - various locations
FLSA: Exempt
Status: Full-Time
Organization: Marketing

Description:
Help grow evolving and rapidly expanding Idiom LSP (language service provider) partner programs, a component of the Idiom Global Partner Network.™ Help identify strategic partners within the category and build close, mutually beneficial relationships with them. This is an exciting opportunity to play a key role in shaping this important program. It is also a chance to build industry relationships that will help Idiom achieve its growth objectives.

The technical business development manager positions are open in a variety of US and European locations. Individuals in this role will report to the director of the LSP partner program, based in Dublin, Ireland. Technical business development managers will work closely with members of the LSP team and many others within the Idiom organization. Candidates must be passionate about supporting partners and have a track record of success in the language industry.

Responsibilities:
• Work with LSP partners to identify new business opportunities for the partner and Idiom
• Lead and coordinate activities between LSP partners and Idiom sales teams
• Work with partners and others within Idiom to optimize the value of the program to LSP partners and Idiom
• Work with partners to help them develop their expertise in the use of Idiom WorldServer globalization management system (GMS) software
• Track the overall status of each new partner and work with them during WorldServer evaluation and implementation phases to help them become WorldServer power users
• Coordinate all program activities including webinars, status calls and training
• Approach and enroll new potential partners and respond to all inbound inquiries

Requirements:
• Motivation to enthusiastically support partners
• A strong track record of great service to customers and/or partners
• Ability to evangelize and educate LSP partners on Idiom WorldServer technology
• Experience in the localization industry and prior knowledge of the LSP landscape
• Experience in a program management, project management or sales role within the localization industry
• Track record of nearly perfect follow-through in a prior role that involved extensive activity coordination
• Strong communication skills and the ability to have a direct business discussion with top-level people at LSP partner companies
• Extensive experience with language industry technologies used to automate translation and localization processes

About Idiom:
Idiom Technologies creates simultaneous enterprises that rapidly deliver business-critical content in different forms, different markets, and different languages simultaneously. Since 1998, Idiom has been helping companies such as Adobe Systems, Baxter Healthcare, eBay, General Electric, Motorola, and Oracle become simultaneous enterprises, and achieve worldwide competitive advantage by:

Automating content globalization to speed time-to-market. Assuring global content quality to improve customer satisfaction. Accelerating international revenue while decreasing globalization costs.

Idiom is backed by leading venture capital firms, and leading technology companies such as Greylock, Globespan Capital Partners, North Bridge Venture Partners, Sigma Partners, and Oracle.

Please forward resumes to:
Human Resources Dept.
Idiom Technologies, Inc.
200 Fifth Avenue
Waltham, MA 02451
USA
Tel: +1 781.464.6000
Fax: +1 781.464.6010
Email: careers@idiominc.com